The terms that apply when you access or use the Wolsey Facilities Group website.
Last updated: 10 July 2026
This website is operated by Wolsey Facilities Group Ltd (“Wolsey”, “we”, “us” or “our”), a company registered in England and Wales under company number 17331823. Our registered office is 70 Fuller Way, Stowmarket, England, IP14 1XJ.
You can contact us at info@wolseyfacilitiesgroup.co.uk, by telephone on 01449 516159, through our contact form, or by writing to our registered office.
These terms govern access to and use of this website. By using it, you agree to these terms. If you use the website on behalf of an organisation, you confirm that you are authorised to do so.
The website is aimed primarily at organisations, public-sector buyers, procurement professionals, suppliers, subcontractors and other business users in the United Kingdom. If you are a consumer, nothing in these terms removes or limits any mandatory rights you have under consumer law.
Important: These terms govern use of the website only. They do not govern the delivery of cleaning, waste, facilities-management or other services, which will be subject to a separate written proposal, order, framework, tender document or contract.
Website content is an invitation to discuss possible services, not an offer capable of acceptance. Submitting our contact form, requesting a discussion, receiving an automated acknowledgement or viewing the thank-you page does not create a contract, appoint us, reserve capacity or oblige either party to proceed.
A quotation, tender response or proposal is binding only to the extent expressly stated in that document and when accepted through the required written process by authorised representatives. Services remain subject to matters such as scope confirmation, site review, capacity, pricing, supplier checks, compliance requirements and agreement of final contract terms.
We use reasonable care when describing our services and operating approach. However, website statements are general and may not reflect the requirements of a particular site, contract, procurement exercise or regulated activity.
References to compliance, approved suppliers, procurement readiness, sustainability, service levels, reporting or public-sector capability describe our intended business approach. They do not confirm a particular accreditation, licence, framework appointment, authority approval, outcome or performance commitment unless we state this expressly in a current written document applying to the relevant service.
Cleaning, waste, health-and-safety, environmental, procurement and building requirements can be site-specific. You should verify information relevant to your circumstances and obtain specialist advice where appropriate.
Website content is provided for general information. We may update it, but we do not promise that every item is complete, current or free from error at all times. You should not rely on the website as legal, regulatory, procurement, environmental, financial, health-and-safety or other professional advice.
Any decision to engage us or another service provider should be based on the applicable written proposal and due diligence, not the website alone.
You may access the website and print or download reasonable extracts for your internal, lawful business or personal information use.
You must not:
You are responsible for ensuring that information you submit is accurate and that you are authorised to provide it. Do not send payment-card data, passwords, health information, criminal-record information or other sensitive material through the general contact form.
We handle submitted personal information as described in our Privacy Policy. We may decline or delete material that is irrelevant, unlawful, abusive, insecure or outside the purpose of the form.
Unless stated otherwise, the website design, text, layout, graphics, branding, documents and other content are owned by or licensed to Wolsey Facilities Group Ltd and are protected by intellectual-property laws.
Your limited permission to view, print and download extracts does not transfer ownership. You must not modify, reproduce, publish, sell, license, distribute or create commercial derivative material from our content, or use our trade name, branding or logos, without prior written permission. Any third-party content remains subject to the rights and terms of its owner.
You may link to our homepage in a fair and lawful way that does not damage our reputation or imply an association, approval or endorsement that does not exist. You must not frame this website within another website or link from content that is unlawful or misleading. We may withdraw linking permission where reasonably necessary.
Links to third-party websites may be provided for convenience or reference. We do not control those websites and a link does not by itself mean that we endorse the operator, its content or its services. Third-party terms and privacy information apply when you use those websites.
We may update, suspend, restrict or withdraw any part of the website for maintenance, security, legal, operational or business reasons. We do not promise uninterrupted availability.
We take proportionate steps to operate the website securely, but we cannot guarantee that it will always be free from bugs, faults or harmful material. You are responsible for using suitable device, browser, security and backup protections.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory rights that cannot lawfully be excluded, or any other liability that the law does not allow us to exclude or limit.
These website terms do not exclude, replace or change liability expressly agreed in a separate contract for our services.
For business users, and to the extent permitted by law, we are not liable for loss arising solely from use of, inability to use, or reliance on this free informational website, including loss of profit, revenue, business, contracts, opportunity, anticipated savings, goodwill, reputation or data, or indirect or consequential loss. This does not apply where a loss results from a liability that cannot lawfully be excluded or where an exclusion would be unreasonable under applicable law.
If you are a consumer, we are responsible for loss that is a foreseeable result of our breach of these terms or failure to use reasonable care and skill. We are not responsible for business losses arising from consumer use, and your statutory rights remain unaffected.
Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains the website's current use of cookies and similar technologies. Using the website does not by itself amount to consent to optional data processing or tracking technologies.
We may change the website or these terms to reflect changes in our business, services, technology or legal obligations. Changes apply from the revised date shown on this page and do not retrospectively alter a separate service contract. Please check this page when you use the website.
These website terms and any non-contractual dispute relating to them are governed by the laws of England and Wales.
If you are a business user, the courts of England and Wales have exclusive jurisdiction. If you are a consumer, you may also have the right to bring proceedings in the part of the United Kingdom where you live, and mandatory local rights are unaffected.
If any provision is found invalid or unenforceable, the remaining provisions continue to apply. A delay in enforcing a right does not waive that right. No person other than you and Wolsey Facilities Group Ltd has a right to enforce these website terms.
Questions about these terms can be sent to info@wolseyfacilitiesgroup.co.uk, raised by telephone on 01449 516159, submitted through our contact form, or sent by post to our registered office.